Please read these Terms and Conditions carefully.  These Terms and Conditions govern your access and use of this Site.  By accessing or using this Site you agree to be bound by these Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site.  All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms and Conditions.

Mprintingsolutions.com(TM) reserves the right to make changes to this Site and to these Terms and Conditions at any time without prior notice.  You should review these Terms of Use each time you access this Site.

COPYRIGHT

Copyright (c) 2005 Mprintingsolutions.com(TM) .  All rights are reserved.  It is prohibited to copy or republish any of the materials and software contained on the Mprintingsolutions.com web site.

COPYRIGHTS AND TRADEMARKS

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products.  You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners.  You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products.  By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Mprintingsolutions.com(TM) to produce the Products on your behalf.

CUSTOMER CONTENT

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products.  You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners.  You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products.  By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Mprintingsolutions.com(TM) to produce the Products on your behalf.

All information, data, text, photographs, graphics, messages and any other materials ("Content") are the sole responsibility of the person that produced such Content.  Hence you are responsible for all Content that you send, upload, post or otherwise transmit via the website.  You agree to comply with all local rules regarding online conduct and acceptable Content.  You agree to not use the website to upload, post or otherwise transmit any Content that contains indecent, anything unlawful, or any content that infringes the intellectual property rights or other proprietary rights of Mprintingsolutions.com(TM) or any third party.  Mprintingsolutions.com(TM) does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content.  Under no circumstances will Mprintingsolutions.com(TM) be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable.

You may not use this Site to send or use e-cards in any manner that would constitute the transmission of Spam or unsolicited e-mails.  You may not use scripting or other programs to automate the creation and/or transmission of e-cards.  Mprintingsolutions.com(TM) reserves the right, in its sole discretion, at any time, and without prior notice, to limit the number of recipients to which you may send an e-card and/or limit the number of e-cards that you may send.

You agree that you are responsible for protecting your password and controlling access to your registered account.  You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.  When you, or someone to whom you have given access, orders a print item using your password, you grant Mprintingsolutions.com(TM) the world-wide, royalty free and non-exclusive license to use, reproduce, sublicense, modify, adapt, publish, display and create derivative works from the Content on the website and on the printed product for the purposes of storing designs or processing print orders.

You acknowledge that Mprintingsolutions.com(TM) and its designees shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable.  Mprintingsolutions.com(TM) may preserve Content and may also disclose Content if required to do so by law or in the case that such disclosure is necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Mprintingsolutions.com(TM), its users and the public.

DESIGN FILES           

Mprintingsolutions.com(TM) will only provide design files at 72 DPI (low resolution).  If you would like to purchase higher resolution designed files, please contact support@Mprintingsolutions.com(TM) for a quote.

CUSTOMER SUBMITTED ARTWORK

All artwork or designs and images must be provided in CMYK format and with a minimum resolution of 300 DPI.  Mprintingsolutions.com(TM) is not responsible for any color changes that occur in conversions from RGB to CMYK color modes.  Mprintingsolutions.com(TM) is also not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

PROOFING & MATCHING

Mprintingsolutions.com(TM) is not liable for color matching or ink density on screen proofs approved by the customers.  Screen proofs predict design layout, text accuracy, image proportion and placement, but not color or density.  Mprintingsolutions.com(TM) will try to match the gradient density of each color in duo-tone.  Mprintingsolutions.com(TM) is not liable for the final appearance of a duo-tone unless the customer orders a color match proof.  In addition, application of lamination may effect or change the appearance of the printed colors.  Mprintingsolutions.com(TM) is not liable for the final color appearance of a laminated product/s.

Customer is responsible for proof and layout approval prior to the printing.

Mprintingsolutions.com(TM) is NOT LIABLE for errors in a printed product caused by any of the following:

· Graphics Orientation or Placement and Incorrect Font Usage

  Spelling, Grammatical and Punctuation Errors

· Wrong Die cuts, slits or Incorrect and Missing Folds

· Finished Product Size

INDEMNITY

You agree that you shall indemnify and defend Mprintingsolutions.com(TM) and all parties from whom Mprintingsolutions.com(TM) has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms and Conditions or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.

ORDER CANCELLATION

Mprintingsolutions.com(TM) will cancel your order prior to printing/shipping.  However, if your ordered item has been shipped then it cannot be cancelled.  Orders may be cancelable during the various production stages but cancellation charges will apply.  Our Customer Service Team will inform you of any cancellation charges.

1) Orders are placed on-line.
2) Orders are reworked in our design department.
3) Orders are sent to the press.
4) Orders are collected by the shipping firm and shipped.

All orders are cancelable before stage 2.  If an order is cancelled in stage 1, you will be charged $15 plus 5% of the total amount to cover payment processing, bank charges and handling fee.  For orders cancelled in stage 2, 20% of the total order amount is deducted as cancellation fees to cover our design department charges.  After an order enters stage 3, we can still try to cancel the order but we cannot guarantee order cancellation.  However, if the order is still in stage 3, and the user wants to have it cancelled, 50% of the total order amount is deducted to cover expenses.  Once an order reaches stage 4, it cannot be cancelled.

Design Orders

Once an order has been placed successfully, No Refunds are issued for any design services orders.

RETURNS AND REFUNDS

As all orders are unique, All Sales Are Final. If we verify that we made an error, we will re-print the order.  No Refunds or Credit.

The customer must notify Mprintingsolutions.com(TM) within 3 business days of order acceptance of any defects discovered in the ordered product.  In order to receive replacement, the customer must return the entire received product within 10 days (at their own expense) from the time when the ordered product delivery was taken.

All charges related to expedite printing and shipping are NOT REFUNDABLE, including for those orders that are returned for any reason.

ORDER SHIPPING AND DELIVERY

Mprintingsolutions.com(TM) offers the following shipping options when placing an order

STANDARD (Shipping Time NOT GUARANTEED):

·          Free Ground Shipping within 48 contiguous states.

·          Usually Ships within 10 to 14 business days after final proof approval.

·          Shipping time for Standard Service is not guaranteed.

PRIORITY - Guaranteed to ship within 8 business days:

·          Free Ground shipping included within 48 contiguous states.

·          Products will be shipped within 8 business days after final proof approval

EXPRESS - Guaranteed to ship within 6 business days

·          FREE Ground shipping included within 48 contiguous states.

·          Products will be shipped within 6 business day after final proof approval

In all cases, final proof approval must be received by 11:00 AM EST otherwise one business day will be added to the shipping times.

Although Mprintingsolutions.com(TM) will always act to print and ship orders in a timely manner, in no case shall Mprintingsolutions.com(TM) be liable for any consequential or damages resulting from any delay in shipment or delivery.

All Mprintingsolutions.com(TM) customers agree not to hold Mprintingsolutions.com(TM) liable for delays in shipments caused by bad weather, shipping company delays, customs issues or any other circumstances beyond Mprintingsolutions.com(TM) s direct control.

In case of delay due to technical problems due to equipment failure during the printing process, expedited charges will be refunded.  Orders cannot be cancelled due to delay in the printing process.  

MPrintingSolutions observes the following holidays:
 

New Year Day (January 1st)
Martin Luther King Day
President Day
Memorial Day
Independence Day (July 4th)
Labor Day
Columbus Day
Veterans Day
Thanks Giving Day
Day after Thanks Giving Day
Christmas Eve (December 24th)
Christmas Day (December 25th)

Damaged and LOST PACKAGES

Lost or damaged claims can only be filed for shipments after 30 days from package shipment.  Mprintingsolutions.com(TM) is not responsible for 3rd party shipping errors, omissions or damaged shipments.  Seldom order shipment may have slightly fewer pieces than ordered.  Printing trade standards allow for slight underage or overages.  Therefore, if exact quantity is needed, please order in excess of the quantity needed.

Additional shipping and handling charges will be assessed for packages that have to be reshipped due to the fact that an error was made by the customer in submitting the proper shipping address.

QUESTIONS SHOULD BE DIRECTED TO:

Mprintingsolutions.com

support@mprintingsolutions.com